Customer Service Representative

4 weeks ago


GondrecourtleChâteau, Grand Est, United States Floor & Decor Holdings, Inc. Full time
Job Summary

As a Customer Service Representative at Floor & Decor Holdings, Inc., you will be the first and final interaction for our customers. You will be responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions, and providing every customer with an exceptional experience.

Key Responsibilities
  • Greet every customer in a helpful and courteous manner.
  • Connect with customers, ask about their projects, recommend our products, and excite customers about their purchase.
  • Provide above and beyond customer service and exceed customer expectations.
  • Demonstrate and understand compliance of the company's safety processes.
  • Act and work in a manner consistent with the company's core values.
  • Process customers at checkout using the point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Open and close registers.
  • Follow established cash, check, and credit card acceptance procedures.
  • Answer the telephone according to the company guidelines.
  • Stock, tag, and display merchandise as required.
  • Be able to create price tags and merchandise signs.
Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Potential travel to other stores for support.
Working Conditions
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.
Physical/Sensory Requirements
  • Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Benefits and Rewards
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
Equal Employment Opportunity
Floor & Decor Holdings, Inc. provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

  • Gondrecourt-le-Château, Grand Est, United States Cub Full time

    Job Title: Customer Service RepresentativeCub is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service,...


  • Gondrecourt-le-Château, Grand Est, United States Raising Cane's Full time

    Raising Cane's is seeking a Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Key Responsibilities:Prepare food orders to standardsTake orders from customers and process payments efficientlyClean tables, floors, and other areas of the restaurantFollow proper safety procedures when handling and/or...


  • Gondrecourt-le-Château, Grand Est, United States EZCORP Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide excellent customer...


  • Gondrecourt-le-Château, Grand Est, United States Enterprise Holdings Full time

    Customer Service RepresentativeEnterprise Holdings is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our customers, ensuring a smooth and efficient rental experience.Responsibilities:Provide superior customer service, addressing...


  • Gondrecourt-le-Château, Grand Est, United States Frandsen Bank Full time

    Customer Service RepresentativeFrandsen Bank & Trust is seeking a part-time Customer Service Representative to provide exceptional customer support in a team environment. This role requires a high level of professional communication, attention to detail, and technical skills to deliver quality service.Key Responsibilities:Provide superior customer service by...


  • Gondrecourt-le-Château, Grand Est, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for:Providing exceptional customer service to our customers, ensuring their needs are met and exceeded.Assisting with store functions, including receiving and processing packages,...


  • Gondrecourt-le-Château, Grand Est, United States Enterprise Holdings Full time

    Customer Experience Representative Job SummaryEnterprise Holdings is seeking a Customer Experience Representative to join our team at the St. Paul Minneapolis International Airport. As a key member of our overnight shift, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to finish.Key...


  • Gondrecourt-le-Château, Grand Est, United States Astrup Companies Full time

    Customer Service Representative Job DescriptionSterling Specialty Pharmacy, a part of Astrup Companies, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional customer service to patients and providers by scheduling deliveries, setting up delivery methods, and discussing delivery...


  • Gondrecourt-le-Château, Grand Est, United States MTM Full time

    Customer Service Representative Opportunity at MTMMTM is seeking a skilled Customer Service Representative to provide exceptional service to our members and clients. The ideal candidate will have a strong background in customer service and be able to handle a high volume of inbound calls.Must reside in the State of Minnesota1 year of Call Center experience6...


  • Gondrecourt-le-Château, Grand Est, United States Golden Corral Full time

    Job Summary: We are seeking a skilled and friendly Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.Key Responsibilities:Guest Service: Greet guests...


  • Gondrecourt-le-Château, Grand Est, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesGreet customers and...


  • Gondrecourt-le-Château, Grand Est, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career in customer service? Do you have a passion for helping others and providing exceptional service? U-Haul is seeking a Customer Service Representative to join our team!Responsibilities:Assist customers with U-Haul products and services, providing a positive...


  • Gondrecourt-le-Château, Grand Est, United States Raising Cane's Full time

    Raising Cane's is seeking a skilled Customer Service Representative to join our team. Key responsibilities include:Key Responsibilities:Providing exceptional customer service by ensuring all food orders are prepared to standards.Taking orders from customers and processing payments efficiently.Cleaning tables, floors, and other areas of the...


  • Gondrecourt-le-Château, Grand Est, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key...


  • Gondrecourt-le-Château, Grand Est, United States Americold Full time

    Key Responsibilities:Americold Customer Service Representative will:Respond to customer inquiries and complaints concerning work-orders, shipments, and inventory counts.Report customer feedback to management.Provide clerical support, including maintaining paperwork and files, answering phones, and operating office equipment.Schedule loads and maintain...


  • Gondrecourt-le-Château, Grand Est, United States Equiniti Full time

    Job SummaryThe Customer Service Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. This role requires strong communication skills, excellent phone etiquette, and a desire to learn more about the world of financial...


  • Gondrecourt-le-Château, Grand Est, United States Hy-Vee Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Hy-Vee. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities• Process postal packages and...


  • Gondrecourt-le-Château, Grand Est, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the...


  • Gondrecourt-le-Château, Grand Est, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a well-organized store environment.Key ResponsibilitiesProvide...


  • Gondrecourt-le-Château, Grand Est, United States Enterprise Holdings Full time

    OverviewEnterprise Mobility is a leading provider of car rental services, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Representative to join our team.ResponsibilitiesProvide friendly and efficient service to customers...