Customer Service Representative

7 days ago


Athens, Alabama, United States Brody Jackson - State Farm Agent Full time

Brody Jackson State Farm Agent is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in establishing customer relationships and providing prompt, accurate, and friendly service.

Key Responsibilities:
  • Establish and maintain strong relationships with customers through regular follow-up and communication
  • Provide exceptional customer service by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Maintain accurate records and documentation of customer interactions

In this role, you will have the opportunity to work with a dynamic team and receive comprehensive training to ensure your success. Our Agent Team Members are rewarded with hourly pay, commission plus bonus, making this a lucrative career path for those interested in sales and customer service.

Requirements:
  • Sales experience preferred, but not required
  • Excellent interpersonal skills, including the ability to build rapport with customers and colleagues
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Organizational skills, with attention to detail and ability to prioritize tasks

We offer a competitive estimated salary range of $40,000 - $60,000 per year, based on location and experience. If you are a motivated and customer-focused individual who enjoys working with people, please apply for this exciting opportunity.



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