Cloud Monitoring SRE Manager

2 weeks ago

Seattle, Washington, United States Apple Full time

At Apple, we're looking for a passionate and dedicated Site Reliability Engineering Manager to lead a team focused on providing our customers with the highest quality Apple Services experience.

Our services have to scale globally, stay highly available, and "just work." If you love designing, engineering, and running systems and infrastructure that will help millions of customers, then this is the place for you.

The Cloud Monitoring SRE organization is specifically tasked with enabling other teams to better understand their infrastructure and services, providing extraordinary observability capabilities.

As a Site Reliability Engineering manager for the Cloud Monitoring Team at Apple, you will be working to build and mentor a team to improve the reliability and performance of the software systems that provide access to the services & infrastructure that runs Apple.

Our monitoring, alerting, and visualization platform analyzes billions of metrics per minute and comprises the central nervous system of Apple's architecture.

Operating at our scale, across multiple geographically dispersed data centers and servicing hundreds of millions of users presents unique challenges.

As a Site Reliability Engineering manager, you will be leading a team responsible for providing the platform for mission-critical observability services to maintain constant uptime, scale seamlessly, and allow for new applications and services to thrive.

The successful candidate will be highly self-motivated with a passion for excellence, quality, and detail.

The SRE Manager will not only support operations but also collaborate with the developers and architects within the team to aid in the design and assist with the implementation to improve stability, security, and scalability.

Responsibilities:

  • Lead SRE teams responsible for reliability and performance of cloud-based monitoring services
  • Leading and growing the engineers on your team
  • Lead staging and production environments with goal of maximizing availability
  • Promote observability of systems for monitoring, alerting, and metrics reporting
  • Advocate best practices of reliability engineering

Requirements:

  • Minimum 5+ years of handling services in a large scale environment
  • Desire to build, grow, and mentor a team to meet both their career goals and the organization's goals
  • Experience with hiring and leading engineers
  • Experience with Cloud Computing technologies (particularly Kubernetes)
  • Experience and confidence around incident response and incident management
  • Experience with the Prometheus ecosystem
  • Practical experience in Python, bash scripting
  • Theoretical knowledge of Go, Java, and/or Scala
  • Acute aim to automate manual operations and to improve them through repeated iteration
  • Strong sense of ownership and integrity demonstrated through clear communication and collaboration

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