Senior IT Configuration Management Specialist
1 week ago
We are seeking a highly skilled Senior IT Configuration Management Specialist to join our team at System Soft Technologies.
About the Role:
The ideal candidate will have a strong understanding of IT Service Management and Service Configuration Management best practices, with hands-on experience in IT Configuration Management, including CMDB tools and processes.
Key Responsibilities:
- Design and architect the configuration management system, ensuring all configuration items (CIs) – including hardware, software, cloud services, and virtual assets – are accurately recorded and classified.
- Plan and oversee the implementation of the Configuration Management Database (CMDB), ensuring it meets the ongoing and evolving requirements of IT and the business.
- Architect changes to the configuration management system to ensure that the system is meeting the ongoing and evolving requirements of IT and the business.
- Document standard operating procedures for service configuration management and develop a training program for the configuration management team and stakeholders.
- Work with the internal controls department to audit the configuration management system for accuracy and compliance.
- Collaborate with business leaders and business analysts to ensure that the configuration management system is providing value to the organization.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
- Minimum 5 years of experience in IT Configuration Management, including hands-on experience with CMDB tools and processes
- Certifications in ITIL, ITIL Service Transition, and/or Configuration Management Databases.
What We Offer:
- A competitive salary of $120,000 - $150,000 per year, depending on experience
- A comprehensive benefits package, including medical, dental, and vision insurance
- A generous 401(k) matching program
- A collaborative and dynamic work environment
About Us:
System Soft Technologies is a proud equal employment opportunity employer. We are committed to the full inclusion of all qualified individuals. If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
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