IT Configuration Manager

7 days ago


Raleigh, North Carolina, United States System Soft Technologies Full time
Job Description:

We are seeking an experienced IT Configuration Manager to join our team at System Soft Technologies. As a key member of our organization, you will play a vital role in ensuring the accuracy and completeness of our configuration management system.

The ideal candidate will have a strong understanding of IT Service Management and Service Configuration Management best practices, as well as hands-on experience with CMDB tools and processes.

This is a high-pressure environment where you will be responsible for designing and architecting the configuration management system, including the creation and maintenance of a configuration model that ensures all configuration items (CIs) are accurately recorded and classified.

You will work closely with business leaders and analysts to ensure that the configuration management system is providing value to the organization, and collaborate with the Change Advisory Board to evaluate the impact of changes on the environment using information from the CMDB.

This role requires excellent analytical and problem-solving abilities, as well as strong written, oral, and interpersonal communication skills. If you have a proven track record in leading Configuration Management efforts in a large organization, preferably in the public sector, we encourage you to apply.



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