Front End Operations Manager

3 days ago


Iowa City, Iowa, United States Earth Fare Full time
About the Role

The Customer Service Lead will play a vital role in maintaining the high standards of customer service at Earth Fare in Johnson City, TN. As a seasoned professional, you will ensure seamless operational tasks, maintain a clean and organized store environment, and provide exceptional customer service.


Key Responsibilities
  • Day-to-Day Operations: Manage cashier breaks, run a cash register when needed, and respond promptly to customer service opportunities.
  • Accounting and Record-Keeping: Reconcile and record cash register drawers, balance daily cash office transactions, and prepare bank deposits.
  • Merchandising and Displays: Implement Earth Fare merchandising/marketing guidelines to maintain an attractive Front End Department.

Requirements and Qualifications
  • Critical Skills: Strong communication skills, excellent customer service, ability to work independently and within a team, and proficiency in math and bookkeeping.
  • Experience: Previous cash handling and customer service experience required, previous bookkeeping experience preferred, and Earth Fare experience preferred.

Working Conditions

This role requires working in a fast-paced environment with a focus on customer service, standing, walking, and being on one's feet for most of the scheduled work shift.



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