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Salesforce Service Cloud Business Analyst

2 months ago

Plano, Texas, United States Tata Consultancy Services Full time
Salesforce Service Cloud Analyst Role

We are seeking a skilled Salesforce Service Cloud Analyst to join our team at Tata Consultancy Services. As a key member of our team, you will be responsible for leveraging your expertise in Salesforce Service Cloud to drive business growth and improvement.

Key Responsibilities:
  • Develop and maintain Salesforce Service Cloud configurations to support business requirements
  • Analyze data and create visualizations to inform business decisions
  • Collaborate with cross-functional teams to identify areas for process improvement
  • Design and implement data-driven solutions to drive revenue growth
Requirements:
  • Proven experience in Salesforce Service Cloud with a strong background in CRM
  • Excellent analytical and problem-solving skills
  • Ability to communicate complex data insights to non-technical stakeholders
  • Strong business acumen and understanding of e-commerce marketing analytics

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and results-driven individual with a passion for Salesforce Service Cloud, we encourage you to apply for this exciting opportunity.