Customer Service Representative

2 weeks ago


Elk River, Minnesota, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers
  • Assist customers in selecting the right products, answering questions, and resolving any issues
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Build strong relationships with customers, understanding their needs and preferences
  • Stay up-to-date on product knowledge, features, and benefits to provide expert advice to customers
  • Maintain a clean and organized store environment, adhering to company standards
  • Work collaboratively with the sales team to achieve sales goals and objectives
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of retail sales experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings and weekends
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest level of service, quality, and value. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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