Underwriting Assistant
4 days ago
At Slide, we're revolutionizing the property insurance industry by embracing innovation and disruption. As an Underwriting Assistant, you'll play a crucial role in our fast-paced environment, contributing to the development of cutting-edge solutions and driving business growth.
Key Responsibilities:
- Process new business quote submissions, ensuring accurate pricing and risk selection within authority limits.
- Order inspection reports and draft recommendation letters to support underwriting decisions.
- Issue notices for nonrenewal, cancellation, and reinstatement, maintaining accurate records and ensuring timely communication.
- Follow up with agents for outstanding requirements, fostering strong relationships and driving business growth.
- Process change requests for coverage modifications, policy updates, and cancellations within authority limits.
- Participate in system testing related to underwriting, ensuring seamless integration and optimal performance.
- Assist with agency and customer communications, providing exceptional service and support via phone, email, and other approved methods.
- Monitor email boxes for communications from agents and customers, responding promptly and professionally.
- Ensure timely and accurate data entry of policy files, maintaining high-quality records and adhering to company standards.
- Identify and escalate complex issues to leadership for resolution, ensuring prompt attention and effective problem-solving.
- Maintain records according to company standards, ensuring procedures are properly followed and information is accurately documented.
- Ensure QA metrics are met regarding client satisfaction and call management, driving continuous improvement and excellence.
Requirements:
- High School diploma required; 1+ years' experience in commercial agency or underwriting department preferred.
- Strong organizational and time-management skills, with proven ability to adapt to new requirements and unforeseen issues.
- Excellent written and verbal communication skills, with ability to professionally interact with customers and team members in other departments.
- Proficient in MSO/365 applications, including Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
- Ability and desire to obtain an active 4-40 license, with a strong commitment to Slide's Core Values.
What Slide Offers:
We're proud to offer a fun and innovation-driven culture fueled by Passion, Purpose, and Technology. Our extensive and cost-effective benefits cover you and your family from every angle, including physical, emotional, financial, social, and professional health. Plus, enjoy a Lifestyle Spending Account to fund your wellness activities each month, courtesy of Slide.
Join a Best Places to Work award-winning culture, recognized by the Tampa Bay Business Journal and Tampa Bay Times, and USA Today. Let's revolutionize the property insurance industry together
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