Patient Service Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.
Responsibilities- Perform opening and closing clinic duties, including preparing for the next day's appointments and maintaining a clean and organized workspace.
- Greet patients, check them in for appointments, and verify their insurance information.
- Scan documents into the electronic health record and maintain the tidiness of the waiting area and reception counter.
- Check schedules for added, canceled, and no-show appointments throughout the day and schedule follow-up appointments as needed.
- Respond to designated tasks in the electronic health record, order clinic office supplies, and sell and track cosmetic products.
- Distribute mail and prepare for next day scheduled appointments.
- High school diploma or equivalent required.
- 1-2 years of recent medical office experience or in a similar capacity preferred.
- Proficient in basic computer functions and ability to learn new software quickly.
- Excellent customer service, communication, and organizational skills.
- Ability to operate standard office equipment and type a minimum of 40 wpm.
- Attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to maintain confidentiality of information and display a friendly, cheerful, tactful, and polite demeanor at all times.
- Access to health, dental, and vision insurance.
- Health Savings Account with $500 matching contribution.
- Eligible for PTO and Holiday pay.
- Company-paid life insurance and long-term disability (full-time only).
- Access to voluntary short-term disability insurance (full-time only).
- Access to additional life insurance.
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian.
- 401K with employer contribution.
- Profit sharing.
- Employee discounts.
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