Patient Service Coordinator

4 days ago


Scottsburg, Indiana, United States US Derm Support Roles Full time
Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.

Responsibilities
  • Perform opening and closing clinic duties, including preparing for the next day's appointments and maintaining a clean and organized workspace.
  • Greet patients, check them in for appointments, and verify their insurance information.
  • Scan documents into the electronic health record and maintain the tidiness of the waiting area and reception counter.
  • Check schedules for added, canceled, and no-show appointments throughout the day and schedule follow-up appointments as needed.
  • Respond to designated tasks in the electronic health record, order clinic office supplies, and sell and track cosmetic products.
  • Distribute mail and prepare for next day scheduled appointments.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of recent medical office experience or in a similar capacity preferred.
  • Proficient in basic computer functions and ability to learn new software quickly.
  • Excellent customer service, communication, and organizational skills.
  • Ability to operate standard office equipment and type a minimum of 40 wpm.
  • Attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to maintain confidentiality of information and display a friendly, cheerful, tactful, and polite demeanor at all times.
What We Offer
  • Access to health, dental, and vision insurance.
  • Health Savings Account with $500 matching contribution.
  • Eligible for PTO and Holiday pay.
  • Company-paid life insurance and long-term disability (full-time only).
  • Access to voluntary short-term disability insurance (full-time only).
  • Access to additional life insurance.
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian.
  • 401K with employer contribution.
  • Profit sharing.
  • Employee discounts.


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