Student Guest Services Assistant

2 weeks ago


Miami FL USA, United States Florida International University Full time
Job Summary

The Student Centers at Florida International University are seeking a Guest Services Assistant to join their team of professionals. This role will provide assistance at the eSports Lounge and Game Room, ensuring excellent customer service to students, faculty, and staff. Responsibilities include enforcing policies and procedures, checking in patrons, and maintaining the appearance of the eSports Lounge.

Key Responsibilities
  • Provide exceptional customer service to all patrons
  • Enforce eSports Lounge and Game Room policies and procedures
  • Check in and assist patrons with printing, photocopying, and scanning
  • Oversee events in the eSports Lounge, including e-sports tournaments and orientation sessions
  • Maintain the appearance of the eSports Lounge and Game Room
  • Assist with marketing and event planning for the Game Room
  • Decorate the Game Room for special theme days and events
Requirements
  • Student enrolled at FIU with a minimum of six credit hours
  • Awarded Federal Work Study (FWS) as part of their Financial Aid Award package
  • Good performance standing and continuous employment at the University for at least six months
How to Apply

Prospective employees should create a registered account and attach electronic copies of their resume and cover letter. Current employees should log into Employee Self Service (ESS) to apply for this opportunity.



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