Case Management Supervisor

1 week ago

Neptune City, New Jersey, United States RCHP-AHC Reformed Church of Highland Park Affordable Housing Corp. Full time
Job Title: Case Management Supervisor

Job Summary:

The Case Management Supervisor is responsible for overseeing and implementing case management activities and providing direct case management services to newly arriving refugee families through Interfaith-RISE, a program of RCHP-AHC. This position is located in Neptune, NJ and reports to the Director of Case Management.

Key Responsibilities:
  • Support the Director in all duties and effectively carry out assigned responsibilities
  • Assist in developing and implementing plans and goals for the program
  • Work with the Director to coordinate and supervise daily operations
  • Ensure compliance with regulations and internal policies
  • Assist the Director with case manager data quality
  • Be a knowledgeable resource in matters related to the program
  • Manage the development of internal systems (Apricot)
  • Provide high-quality case management services for all arriving refugees. Coordinate and deliver all necessary services within the 90-day service time period post-arrival
  • Work with the Volunteer Coordinator to connect volunteer community members with clients to continue as point-people for families to ensure a continuum of care post-90-days
  • Help refugee youth and their families connect to the larger community, cultivate cultural awareness for both the refugees and the communities in which they resettle, promote civic engagement, and enhance language skills
  • Provide families with culturally and linguistically appropriate materials on programs or activities, translation services, and interpreter services
  • Provide family connection to services and benefits
  • Facilitate family participation/enrollment in programming that supports integration into the community, such as English as a Second Language (ESL) sessions, mentoring, and group activities
  • Collect and input client and case management data as needed using Apricot and other systems
  • Assist case managers and other I-RISE team members as assigned by the I-RISE Director
Qualifications:

Master's degree in social work or equivalent work experience. Excellent written and oral communication skills. Experience working with diverse populations, including non-English speaking clients, and individuals from various faith, cultural, and social backgrounds. Ability to multi-task and creatively problem solve, and ability to work in a fast-paced and vibrant environment required.

COMPENSATION: This is a full-time, in-office position. Salary is commensurate with experience, plus a full benefits package.

RCHP-AHC is an equal opportunity employer. Diversity is a core value at RCHP-AHC and in its program, Interfaith-RISE. We are passionate about building and sustaining an inclusive and equitable working and service environment for all clients, staff, and volunteers. We believe every member on our team and in our community enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or other protected or unprotected categories. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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