Multimedia/Audio Visual Specialist

2 weeks ago


Chelsea NY, United States Align Communications Full time
Senior AV Technician Job Description

Align Communications is seeking a highly skilled Senior AV Technician to join our AV Consulting practice. As a key member of our team, you will be responsible for overseeing and coordinating AV installations, configuring and programming AV equipment, and providing quality control for AV installations.

Key Responsibilities:
  • Provide onsite installation and support for Audiovisual systems, conference rooms facilities, and collaboration tools
  • Manage installation projects, perform troubleshooting, coordinate tasks for AV installers, and quality control of installed AV equipment
  • Work with AV Design Consultants to assist with system design, estimating, and BOM
  • Collaborate with Senior Project Managers on audio visual (AV) projects, including design and coordination from budgets to construction documents
  • Configure digital signal processors, A/V switchers, and other devices
  • Customize systems to meet end-user requirements
  • Identify software/hardware issues and troubleshoot them
  • Provide support for existing systems
  • Receive training and develop project management and technical skills to become an AV Design Consultant or Workplace Technology Project Manager
Requirements:
  • Bachelor's degree in an IT-related field and 4-7 years of corporate AV or conferencing solutions experience
  • Background in AV design and integration, including a good working knowledge of corporate AV conference room systems
  • Ability to run AV installations, including advanced troubleshooting, coordinating project tasks, supervising AV installers, and performing quality control
  • Understanding of AV system functionality and installation processes and techniques
  • Programming experience, including basic coding and testing, and ability to install new AV software and update existing systems
  • Strong knowledge of Crestron, Extron, Shure, and other AV manufacturers
  • Ability to troubleshoot AV issues and know when to escalate to vendors
  • Strong organizational and coordination skills
Preferred Qualifications:
  • CTS (Certified Technology Specialist), CTS-D, or CTS-I certification
  • Experience within an AV Integration or Consulting firm
  • Background in enterprise video services, including video conferencing technologies, virtual meeting room designs, and infrastructure components
  • Basic understanding of IP networking associated with underlying transport technology for UC and Video - TCP/IP Routing and Switching, voice and video protocols

Align Communications is a premier global provider of technology infrastructure solutions. We specialize in designing and deploying technology infrastructure solutions from the desktop to the data center, as well as providing managed IT services for clients. Our professional services team includes Workplace Technology, Data Center Solutions, and Migrations & Cloud, providing strategic consulting, design, project management, engineering, implementation, and support. We are a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner, with a client-centric approach and passion for driving IT innovation. We work across a diverse list of industries, including financial services, life sciences, retail, technology, media, and telecommunications.



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