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IT Support Specialist
2 months ago
The role of an IT Support Specialist involves delivering technology assistance services while ensuring the upkeep and support of technological devices. This position is crucial in aiding the user community and addressing user-related challenges through effective problem-solving.
ESSENTIAL QUALIFICATIONS:
- A minimum of a high school diploma is essential.
- An associate degree in computer science or a related discipline is advantageous.
- Significant experience with technology, including personal computers, laptops, and standard office software.
- Proven experience in user support services.
- Ability to collaborate effectively within a team environment.
- In-depth knowledge of Microsoft Windows and Microsoft Office applications.
- Expertise in the installation, troubleshooting, and repair of PCs, laptops, printers, and other related devices.
- Familiarity with Active Directory networks.
- Proficient in the installation and troubleshooting of business and educational software, including productivity applications.
