Customer Service Representative

3 weeks ago


Grosse Pointe, Michigan, United States Pam Mowatt - State Farm Agent Full time
Company OverviewPam Mowatt - State Farm Agent is a dynamic team that offers exceptional service to our customers. We are seeking a motivated and customer-focused individual to join our team as an Agent Team Member.

This role involves establishing relationships with customers, educating them about insurance options, and developing leads. As an Agent Team Member, you will have the opportunity to grow professionally and advance within our agency.

Salary InformationThe estimated salary for this position is $40,000 - $60,000 per year, plus commission and bonus opportunities. This compensation package reflects the importance of this role in driving business growth and delivering exceptional customer experiences.

Job DescriptionKey Responsibilities:
  • Establish strong customer relationships and follow up with customers as needed.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
Benefits:
  • A Simple IRA plan to support your retirement savings.
  • Hourly pay plus commission and bonus opportunities to reward your performance.
  • Paid time off (vacation and personal/sick days) to maintain a healthy work-life balance.
  • Growth potential and opportunities for advancement within our agency.
  • License reimbursement to support your professional development.
Requirements:
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and able to work effectively in a team environment.
  • Detail oriented and proactive in problem-solving.
  • Ability to learn computer functions and adapt to new technologies.



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