California - General Merchandise Supervisor (Part-time) II

2 days ago


San Diego, California, United States BNED Full time
Job Summary

As a General Merchandise Supervisor at BNED, you will be responsible for supervising and coordinating the activities of retail staff, ensuring compliance with company policies and procedures, and training and developing team members on product knowledge and customer service skills. You will also be responsible for monitoring inventory levels and ordering merchandise as needed, resolving customer complaints, and analyzing sales data to implement strategies to increase profitability.

Key Responsibilities
  • Supervise and coordinate the activities of retail staff
  • Ensure compliance with company policies and procedures
  • Train and develop team members on product knowledge and customer service skills
  • Monitor inventory levels and order merchandise as needed
  • Resolve customer complaints and provide exceptional service
  • Analyze sales data and implement strategies to increase profitability
Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work in a fast-paced environment. You will also need to have a strong understanding of retail operations and customer service principles.



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