Service Manager

3 weeks ago


Sterling Heights, Michigan, United States Orkin Full time
Lead the Way in Pest Control

As a Service Manager at Orkin, you'll be responsible for leading a high-performance team to deliver top-notch service to our customers. With a focus on quality control and customer satisfaction, you'll ensure that every interaction with our customers is exceptional.

Key Responsibilities:
  • Develop and motivate your team to deliver world-class service
  • Blend industry knowledge with interpersonal skills to build customer trust
  • Communicate effectively with customers and employees
  • Lend a hand with community service projects that improve our communities
  • Lead an entire service operation upon completion of paid training
  • Motivate the service team to consistently provide the best service
  • Conduct yourself with professionalism and integrity with customers and coworkers
  • Assist with recruiting top talent on the service team
  • Train and develop Orkin Pros through hands-on management
  • Lead training meetings
  • Oversee the Orkin Pro Ride-A-Long program
  • Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service
  • Champion innovation by supporting the team in adopting new products, services, and technology
  • Monitor scheduling, routing, and inventory to drive efficiencies and productivity
What You'll Get:
  • Competitive earnings and a company vehicle with gas card
  • Starting salary up to $60,000
  • Company provided iPhone and iPad with sales software
  • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry-leading, quality, comprehensive training program

At Orkin, we're committed to delivering the peace of mind that only an Orkin Pro can provide. If you're a service-oriented leader with a passion for delivering exceptional customer experiences, we want to hear from you.


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