Insurance Customer Care Specialist
5 days ago
About the Role
As a Customer Service Representative with State Farm Insurance, you will be responsible for providing exceptional support to customers through various communication channels. This includes responding to inquiries, addressing complaints, and assisting with policy changes.
To achieve customer satisfaction, you will work closely with team members to resolve issues efficiently and effectively. You will also maintain accurate customer records, update information as needed, and ensure compliance with insurance regulations.
Key Responsibilities:
- Assist customers with policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Collaborate with team members to resolve customer issues
- Maintain accurate customer records
Requirements:
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Familiarity with insurance products and services
What We Offer:
- A competitive salary of $52,500 per year, based on location and experience
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
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