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Behavioral Health Intake Coordinator
4 weeks ago
The Behavioral Health Intake Coordinator plays a crucial role in facilitating a seamless and welcoming experience for patients and families at The University of Kansas Health System, Marillac Campus. This position is responsible for coordinating the intake and admission process, ensuring that patients receive the highest level of care and service.
Key Responsibilities- Establish encounters for patients who meet assessment guidelines, providing exceptional customer service.
- Maintain safety and crisis management protocols, ensuring a secure environment for patients and staff.
- Collect and verify demographic information, insurance details, and clinical data for accurate patient records.
- Coordinate inpatient registrations, collaborating with nursing staff, physicians, and other healthcare professionals.
- Perform bed management, ensuring efficient use of resources and minimizing wait times.
- Enter accurate and complete information into the computer system, adhering to confidentiality and data protection policies.
- Explain facility policies and obtain consent and insurance forms from patients and guardians.
- Participate in staff training and education, staying up-to-date with administrative policies and departmental procedures.
- Bachelor's degree in human behavioral science or a related field.
- High school graduate or equivalent.
- Excellent communication and interpersonal skills.
- Ability to maintain empathy and professionalism in crisis situations.
- Knowledge of administrative policies and departmental procedures.
