Campus Safety Communications Liaison

5 days ago


Williamsport, Pennsylvania, United States Lycoming College Full time

Lycoming College is seeking a part-time Communications Officer to join the Public Safety team.

About the Position

This role is an excellent opportunity for individuals who are passionate about fostering a safe and inclusive campus community.

Responsibilities
  • Emergency Response
    • Respond promptly to calls for service, including alarms, emergencies, and assisting students, employees, and visitors.
    • Document incidents according to established policies and procedures.
  • Communication
    • Effectively communicate with all members of the campus community, using active listening skills and empathy to resolve issues.
    • Distribute keys and return them to the key cabinet.
  • Customer Service
    • Provide exceptional customer service, responding to inquiries and concerns in a timely and professional manner.
    • Accept and return lost and found property according to established policies and procedures.
  • Log Keeping
    • Maintain accurate communication logs, including radio/telephone logs and vehicle use logs.
  • Crisis Management
    • Remain calm and composed in stressful situations, using de-escalation techniques to resolve conflicts.
  • Team Collaboration
    • Work collaboratively with local law enforcement, fire, and emergency services agencies to ensure a safe and secure environment.
  • Other Duties
    • Perform other duties as requested by management.
Requirements
  • Education
    • A high school diploma or equivalent is required.
  • Experience and Skills
    • Excellent computer skills, including Microsoft Word and email usage.
    • Strong written communication skills, with the ability to effectively document reports.
    • Exceptional customer service and interpersonal skills, with the ability to respond to sensitive situations with diplomacy and tact.
  • Abilities
    • The ability to develop and maintain a working knowledge of college policies and procedures.
    • The ability to make quick decisions using sound judgment in emergency situations.
    • The ability to carry out verbal and written instructions.
    • The ability to establish and maintain effective relationships with those contacted in the course of work.
    • The ability to maintain confidentiality at all times.
  • Job Competencies
    • A commitment to fostering an environment of inclusivity and belonging.
    • Demonstrates professionalism and contributes to fostering a positive work/learning environment.
About Lycoming College

Founded in 1812, Lycoming College is one of the nation's oldest residential liberal arts and sciences colleges. We offer over 100 majors, minors, and concentrations to our approximately 1,100 active learners, representing 31 states, territories, and 16 countries.

We proudly celebrate and value the principles of inclusive excellence, recognizing that a diverse faculty, staff, and student body benefits all students and community members. We are committed to recruiting more faculty and staff from historically underrepresented groups and fostering an inclusive campus community that supports all faculty, staff, and students.

Compensation and Benefits

The starting salary for this position is $13.50 per hour, with retention bonuses of $0.50 per hour after six months of active employment and an additional $1.00 per hour after one year of active employment.

In addition to competitive pay, we offer a range of benefits, including:

  • A 15% discount at the campus bookstore (excluding textbooks and snacks).
  • Reduced rates for meal packages at on-campus dining facilities.
  • Use of the campus recreation center and gym facilities for employees and household family members.
  • Use of the campus Library.

To apply, please submit a cover letter, Resume/CV, and a list of three references with contact information. We encourage applications from candidates with diverse identities and backgrounds who share our commitment to fostering an inclusive campus community.



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