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Principal Systems Engineer

2 months ago

Roanoke, Texas, United States Fidelity Investments Full time
About the Role

We are seeking a highly motivated and experienced Systems Engineer to join our Production Services/SRE Team supporting the Asset Management Technology - Cloud Platform solutions. As a key member of our team, you will provide level 2 application support and work closely with multiple business units within Fidelity.

Key Responsibilities
  • Provide level 2 application support for Asset Management Technology - Cloud Platform solutions
  • Work closely with multiple business units within Fidelity to ensure seamless support
  • Develop and maintain a deep understanding of application and infrastructure support
  • Familiarity with supporting cloud computing environments
  • Apply best practices in Resiliency Engineering, Automation, Observability & Chaos Testing
  • Collaborate with cross-functional teams to identify and resolve production issues
  • Develop and maintain production scale Kubernetes clusters
  • Deploy Kubernetes clusters on different cloud environments, especially in AWS EKS
  • Strong understanding of networking and infrastructure architecture
  • Strong Python scripting skills preferred
  • Exposure to On-Prem and Public Cloud as well as hands-on experience working with public cloud (AWS/Azure/GCP)
  • Proficient with analytics and monitoring tools such as Grafana, Datadog
  • Experience supporting 24/7, continuous availability production and managed environments
  • Solid understanding of software architecture to help empower software developers and engineers to build platforms with greater resiliency and fault tolerance in mind
  • SRE (Site Reliability Engineering) principles a plus – resiliency, observability, and governance gating
  • Experience with continuous integration tools, such as Jenkins
  • Knowledge of best practices for IT operations in an always-on, always-available service model
  • Great communication, collaboration, and interpersonal skills
  • Expertise with Agile (Scrum, Kanban) delivery and system design, development, test and operational automation
  • Ability to work across teams to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization
  • Ability to lead change in a creative and collaborative manner with business and technical partners
About Fidelity Investments

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

We value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to find your Fidelity at https://www.fidelity.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to HR.Accommodation.Team@fidelity.com.