Restaurant Shift Manager
5 days ago
Job Summary
We are seeking a highly skilled Shift Leader to join our team at Golden Chick. As a Shift Leader, you will be responsible for assisting the management team in all aspects of shift management and ensuring that all guests have an outstanding experience.
Key Responsibilities
- Assists the management team in all aspects of shift management and ensures all guests have an outstanding experience
- Supervises assigned stations for an entire shift
- Directs, supports, coaches, and provides professional leadership to team members
- Becomes certified in all stations including shift management, food handling, cash handling, customer recovery and catering
- Assists with training and developing crew members in their duties and assignments
- Shift leaders will also prepare food, operate POS, and stock supplies as required
- Monitors safety and security protocols are being followed
- Ensures all workstations are clean
- Resolves customer complaints in a timely, friendly, and professional manner
- Open or close the restaurant in the absence of a manager following established procedures as well as safety policies
- Completes checklists for opening, mid-shift, closing, and food safety
- Communicates with customers, team members and managers in a positive and professional manner
Requirements
- Less than high school education, GED or high school degree preferred
- Must be willing to work variable schedules. Evenings, weekends, holidays
- Must obtain State Food Handler certification within 60 days of hire
About Golden Chick
Golden Chick is one of the fastest growing restaurant brands in the U.S. and was recognized as one of the very top brands in the country by Nation's Restaurant News. Big things are planned for the little brand that started in San Marcos back in 1967.
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