Ski Equipment Specialist

1 week ago


Breckenridge, Colorado, United States SKi Butlers Full time
About Ski Butlers

Ski Butlers is a pioneering company that revolutionizes the ski rental experience. Founded in 2004, we have established ourselves as the global leader in ski and snowboard rental delivery, servicing over 40 resorts in North America and Europe.

Our mission is to make ski vacations convenient by harnessing our shared passion for the mountains and creating a customer experience unlike any other. We embody five core values: Service, Simple, Purposeful, Curious, and Give. These values are the foundation of our culture, driving us to deliver exceptional service, keep things simple, remain curious, and give back to our communities.

We're proud to be a stand-alone business under Denver-based Alterra Mountain Company. Our team members contribute to our net zero climate initiatives, build lifelong friendships, and make customers' vacations memorable.

About the Role: Ski Technician

Ski Technicians are the face of Ski Butlers, interacting daily with customers by delivering equipment rentals to their accommodations, providing on-mountain support services, and picking up gear at the end of the rental period. We empower our technicians to build confident decision-making, accountability, and professional skills in the workplace.

As a Ski Technician, you will be responsible for:

  • Delivering scheduled and reactive ski/snowboard rental fittings while focusing on our three Key Customer Requirements (KCRs): On Time, Communication, and Equipment.
  • Providing equipment support to guests within 45 minutes.
  • Picking up scheduled returns and bringing them back to the shop for sanitizing, restocking, and tuning.
  • Maintaining delivery vehicle cleanliness and fuel levels.
  • Packing orders for future deliveries.
  • Setting up the next shift and future team members for success.
Required Skills and Qualifications

To excel as a Ski Technician, you should possess:

  • No prior experience is required, but a passion for skiing and snowboarding is essential.
  • Able to work weekend and holiday shifts, with daily operations broken into morning and evening shifts.
Benefits

We offer a range of benefits, including:

  • An estimated hourly wage of $18, plus generous tips.
  • An Epic Local Merchant Pass (for FT employees only, minimum 32 hours/week).
  • A free Alterra Mountain Company Employee pass.
  • Unlimited access to all AMC-owned resorts.
  • The ability to upgrade to a full Ikon Pass at a heavily discounted rate.
  • Ability to ski every day * (barring blackout dates at Deer Valley).
  • Access to 645+ industry-discounted brands through ExpertVoice.
  • Discounted access to Rossignol/Dynastar/Lange equipment.
  • A 401K benefit and match for all staff members over 18 years old.


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