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Key Carrier Coordinator

2 months ago

Ranson, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and experienced Key Carrier Coordinator to join our team at Marshalls. As a Key Carrier Coordinator, you will play a critical role in maintaining the overall success of our store by providing exceptional customer service, leading a team of Associates, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Create a positive and engaging customer experience by providing personalized assistance, resolving issues promptly, and ensuring a high level of customer satisfaction.
  • Team Leadership: Lead and motivate a team of Associates to achieve sales goals, maintain a clean and organized store environment, and promote a culture of teamwork and collaboration.
  • Operational Excellence: Ensure that all store operations are running smoothly, including opening and closing procedures, inventory management, and visual merchandising.
  • Communication: Effectively communicate with management, Associates, and customers to ensure a seamless shopping experience and resolve any issues that may arise.
  • Problem-Solving: Utilize strong problem-solving skills to address customer complaints, resolve conflicts, and find creative solutions to drive sales and improve customer satisfaction.
Requirements
  • Experience: 1 year of retail experience, with a minimum of 6 months in a leadership role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Availability: Ability to work a flexible schedule, including nights and weekends.
What We Offer
  • Competitive Pay: Starting pay range of $ to $ per hour.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.