Medallion Support Specialist
4 weeks ago
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We're devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Job Responsibilities:
- Provide Financial Center associates with accurate information by keeping abreast of Medallion procedures.
- Deliver complete and concise explanations to inquiries made via inbound calls.
- Effectively resolve associate questions and research requests while proactively identifying additional needs and opportunities to enhance the relationship.
- Provide point of call resolution for issues.
- Demonstrate excellent verbal, written and listening skills, knowledge of products and services, integrity and ability to work as part of a team.
- Foster collaborative relationships within and across business units.
- Understand and demonstrate cultural awareness.
- Demonstrate and verbalize empathy.
- Anticipate and understand client needs.
- Provide end to end ownership and follow up for Medallion stamp requests in a case management capacity.
- Interface with associates and clients for intake, follow up, and general information about the program.
Required Qualifications:
- Strong client service skills.
- Ability to multi-task and independently prioritize his/her workload.
- Demonstrate a cooperative and professional work attitude.
- Capable of multi-tasking and working efficiently under stress and high volume.
- Strong organizational, time management and teamwork skills.
- Strong analytical, negotiation and problem-solving skills.
- Attention to detail and follow through on assignments.
- Deliver high quality partner support stressing partner/client needs, problem resolution, and service/product knowledge.
- Demonstrate excellent verbal, written and listening skills.
- Understand and demonstrate cultural awareness.
Desired Qualifications:
- Customer Service and/or call center experience preferred.
- Knowledge of Bank of America or Merrill systems, products and applications.
-
Administrative Support Specialist
4 weeks ago
Union Valley, Texas, United States Digi Solutions Full timeJob DescriptionAt Digi Solutions, we are seeking a highly organized and detail-oriented administrative professional to support our team with day-to-day operations.The ideal candidate will be proficient in Google Docs and Excel, ensuring smooth and efficient handling of documents, reports, and data management.Key Responsibilities:Manage schedules,...
-
IT Support Specialist
4 weeks ago
Union Valley, Texas, United States McCormick & Co Inc Full timeTeam Collaboration and Knowledge Sharing:As an IT Intern at McCormick & Co Inc, you will play a key role in fostering a collaborative environment within the Analytics team. Your responsibilities will include helping to organize team-building activities and knowledge-sharing sessions with Analytics Captains.Bridging the Gap:Collaborate with Analytics Captain...
-
IT Support Specialist
4 weeks ago
Union Valley, Texas, United States McCormick & Co Inc Full timeTeam Collaboration: As an IT Intern at McCormick & Co Inc, you will play a key role in fostering a collaborative environment within the Analytics team. Your responsibilities will include helping to organize team-building activities and knowledge-sharing sessions with Analytics Captains.Bridging the Gap: You will collaborate with Analytics Captain to bridge...
-
Investment Specialist Trainee
4 weeks ago
Union Valley, Texas, United States Bank of America Full timeJob Description:This role is responsible for providing exceptional client service to relationship roles, where the representative is expected to take 20 to 30 inbound service calls daily to solve for financial needs.Key responsibilities include deepening relationships by referring clients to specialized sales teams and serving as a central entry point into a...
-
Environmental Sediment Management Specialist
1 month ago
Union Valley, Texas, United States EA Engineering, Science, and Technology Full timeJob Summary:We are seeking an experienced Environmental Sediment Management Specialist to join our team. As a key member of our sediment management group, you will be responsible for leading initiatives related to navigation sediment management, contaminated sediment remediation, and sediment challenges in port development and infrastructure. Key...
-
Supply Chain Manager
4 weeks ago
Union Valley, Texas, United States Textron Full timeAbout This RoleThe Manager Supply Chain will lead a team of subcontract specialists to enable the negotiation and execution of complex subcontracts with major suppliers and ensure oversight of the supply base.This position further serves as the Air/Sea domain supply chain lead with direct support responsibility to the domain program leadership.Customer...
-
Logistics Specialist
4 weeks ago
Union Valley, Texas, United States California Pizza Kitchen Full timeJob SummaryAs a Delivery Driver at California Pizza Kitchen, you will be responsible for ensuring outstanding customer service and quality of product to every customer. Your key responsibilities will include ensuring order accuracy before leaving the restaurant, taking orders over the phone, and generally supporting daily restaurant operations.Key...
-
Occupational Health Specialist
3 weeks ago
Union Valley, Texas, United States Insight Global Full timeJob OverviewInsight Global is seeking an experienced Industrial Hygienist to support a large engineering firm. This individual will be responsible for assessing safety, indoor air quality, mold, asbestos, and other hazardous materials. They will perform regulatory analyses and field studies, preparing project reports and supporting the development of safety...
-
Equipment Maintenance Specialist
4 days ago
Union Valley, Texas, United States Elgen Staffing Full timeEquipment Maintenance Technician Role OverviewAt Elgen Staffing, we are seeking a skilled Equipment Maintenance Technician to join our team. This role involves ensuring the reliability and safety of our equipment and support systems.Key Responsibilities:Maintain and improve company equipment and support systems with a focus on safety and equipment...
-
Technology and Security Specialist
4 weeks ago
Union Valley, Texas, United States AECOM Full timeJob DescriptionAECOM is seeking a skilled RF Field Technician to join our team in Hunt Valley, MD. The successful candidate will be responsible for data collection, testing, and troubleshooting of RF systems, including cable testing, PIM testing, and analyzing collected data to provide recommendations.The ideal candidate will have a strong background in RF...
-
Nurse Care Specialist
4 weeks ago
Union Valley, Texas, United States Greater Baltimore Medical Center (GBMC) Full timeThe Hospice Home Care Nurse is a vital member of our team, responsible for providing high-quality nursing care to terminally ill patients and their families. As a skilled professional, you will identify patient/family/facility care needs and provide supportive care to ensure the best possible outcomes.We are seeking a dedicated and compassionate individual...
-
Technology and Security Specialist
4 weeks ago
Union Valley, Texas, United States AECOM Full timeJob DescriptionWe are seeking a highly skilled Radio Frequency (RF) Field Technician to join our team at AECOM. The successful candidate will be responsible for data collection of various networks using RF measurement equipment and software tools.The RF Field Technician will be responsible for testing and troubleshooting of system components, including...
-
Civil Infrastructure Project Specialist
4 weeks ago
Union Valley, Texas, United States EA Engineering, Science, and Technology Full timeJob Summary:The Project Engineer will work with our team to deliver civil and environmental infrastructure solutions for public works and private clients. This role involves collaborating with EA team members and clients to develop plans, manage engineering design tasks, and perform engineering calculations and evaluations.Key Responsibilities:Develop plans...
-
Civil Engineer
4 weeks ago
Union Valley, Texas, United States AECOM Full timeAECOM is seeking a skilled Civil Engineer to support the development of airport infrastructure projects.The ideal candidate will have a strong background in civil engineering, with experience in airport design and construction. This role will involve working on a variety of projects, including runways, taxiways, aprons, hangars, terminals, and other airport...
-
Union Valley, Texas, United States Marsh LLC Full timeAbout the RoleWe are seeking a highly skilled Customer Service Associate to join our Business Insurance team at Marsh McLennan Agency. As a key member of our team, you will be responsible for providing prompt, courteous, and knowledgeable service to clients and colleagues.Key ResponsibilitiesProcess policy changes, certificates, and evidence of property...
-
Technician - Patient Care Specialist
4 weeks ago
Leon Valley, Texas, United States Medix Full timeJob Summary: We are seeking a skilled Technician - Patient Care Specialist to join our team at Medix. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a variety of healthcare settings.Key Responsibilities:Provide patient care and support in hospitals, clinics, and other healthcare...
-
Facilities Maintenance Specialist
1 month ago
Valley View, Texas, United States The Springs Events Full timeJob SummaryThe Springs Events is seeking a highly skilled and detail-oriented Landscape Maintenance Specialist to join our team. As a key member of our facilities team, you will be responsible for ensuring the grounds and venue facility are well-maintained and ready for events.Key ResponsibilitiesComplete written work orders and verbal instructions from the...
-
Veterinary Care Specialist
4 weeks ago
Sunset Valley, Texas, United States Banfield Full timeCredentialed Veterinary Technician OpportunityWe're seeking a skilled and dedicated Licensed Veterinary Technician to join our team at Banfield. As a credentialed Veterinary Technician, you will play a vital role in providing high-quality preventive care and treatment to our patients.Key Responsibilities:Work at the top of your license, utilizing your skills...
-
Master Plumber Specialist
3 weeks ago
Leon Valley, Texas, United States Consolidated Service Company Full timeJob SummaryWe are seeking a skilled Journeyman Plumber to join our team at Consolidated Service Company. In this role, you will be responsible for the installation of plumbing systems for commercial projects, including new construction and renovations.Key Responsibilities:Assemble and install plumbing systems, ensuring compliance with building codes and...
-
AML Compliance Specialist
1 month ago
Leon Valley, Texas, United States BCforward Full timeJob Title: AML Compliance AnalystBCforward is seeking a highly motivated AML Compliance Analyst to join our team.Job Summary:We are looking for a skilled AML Compliance Analyst to interpret AML risk standards, guidelines, policies, and procedures. The successful candidate will make risk-based determinations through quality analysis and ensure that alert data...