Medallion Support Specialist
4 days ago
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We're devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Job Responsibilities:
- Provide Financial Center associates with accurate information by keeping abreast of Medallion procedures.
- Deliver complete and concise explanations to inquiries made via inbound calls.
- Effectively resolve associate questions and research requests while proactively identifying additional needs and opportunities to enhance the relationship.
- Provide point of call resolution for issues.
- Demonstrate excellent verbal, written and listening skills, knowledge of products and services, integrity and ability to work as part of a team.
- Foster collaborative relationships within and across business units.
- Understand and demonstrate cultural awareness.
- Demonstrate and verbalize empathy.
- Anticipate and understand client needs.
- Provide end to end ownership and follow up for Medallion stamp requests in a case management capacity.
- Interface with associates and clients for intake, follow up, and general information about the program.
Required Qualifications:
- Strong client service skills.
- Ability to multi-task and independently prioritize his/her workload.
- Demonstrate a cooperative and professional work attitude.
- Capable of multi-tasking and working efficiently under stress and high volume.
- Strong organizational, time management and teamwork skills.
- Strong analytical, negotiation and problem-solving skills.
- Attention to detail and follow through on assignments.
- Deliver high quality partner support stressing partner/client needs, problem resolution, and service/product knowledge.
- Demonstrate excellent verbal, written and listening skills.
- Understand and demonstrate cultural awareness.
Desired Qualifications:
- Customer Service and/or call center experience preferred.
- Knowledge of Bank of America or Merrill systems, products and applications.
-
Medallion Support Specialist
2 weeks ago
Union Valley, Texas, United States Bank of America Full timeJob Title: Medallion Support SpecialistAt Bank of America, we are committed to delivering exceptional service to our clients and customers. As a Medallion Support Specialist, you will play a critical role in providing high-quality support to our financial center associates and clients.Key Responsibilities:Provide accurate and timely information to financial...
-
After School Support Specialist
2 weeks ago
Union Valley, Texas, United States Wyndy LLC Full timeAfter School Support PositionWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. This role will involve working with students in a supportive and engaging environment, providing assistance with homework and academic assignments, and collaborating with other staff members to ensure the smooth...
-
Administrative Support Specialist
1 week ago
Union Valley, Texas, United States Digi Solutions Full timeJob DescriptionAt Digi Solutions, we are seeking a highly organized and detail-oriented administrative professional to support our team with day-to-day operations.The ideal candidate will be proficient in Google Docs and Excel, ensuring smooth and efficient handling of documents, reports, and data management.Key Responsibilities:Manage schedules,...
-
Clinical Support Specialist
1 month ago
Union Valley, Texas, United States Greater Baltimore Medical Center Full timeJob SummaryWe are seeking a skilled Medical Assistant to join our team at the Greater Baltimore Medical Center. As a Medical Assistant, you will play a vital role in providing direct patient care and supporting our physicians in evaluating patients in an office setting.Key ResponsibilitiesAssist physicians in providing direct patient care, including...
-
IT Support Specialist
4 days ago
Union Valley, Texas, United States McCormick & Co Inc Full timeTeam Collaboration: As an IT Intern at McCormick & Co Inc, you will play a key role in fostering a collaborative environment within the Analytics team. Your responsibilities will include helping to organize team-building activities and knowledge-sharing sessions with Analytics Captains.Bridging the Gap: You will collaborate with Analytics Captain to bridge...
-
IT Support Specialist
3 days ago
Union Valley, Texas, United States McCormick & Co Inc Full timeTeam Collaboration and Knowledge Sharing:As an IT Intern at McCormick & Co Inc, you will play a key role in fostering a collaborative environment within the Analytics team. Your responsibilities will include helping to organize team-building activities and knowledge-sharing sessions with Analytics Captains.Bridging the Gap:Collaborate with Analytics Captain...
-
Procurement Specialist
3 weeks ago
Union Valley, Texas, United States latitude Full timeProcurement SpecialistWe are seeking a detail-oriented and strategic Procurement Buyer with a specialization in electronics to contribute to our dynamic procurement team.Key Responsibilities:Sourcing and negotiating with suppliersManaging procurement processes and proceduresCollaborating with cross-functional teamsRequirements:Strong analytical and...
-
Investment Specialist Trainee
1 week ago
Union Valley, Texas, United States Bank of America Full timeJob Description:This role is responsible for providing exceptional client service to relationship roles, where the representative is expected to take 20 to 30 inbound service calls daily to solve for financial needs.Key responsibilities include deepening relationships by referring clients to specialized sales teams and serving as a central entry point into a...
-
Turf Care Specialist
4 weeks ago
Union Valley, Texas, United States Tarkett Full timeJob OverviewAs a Turf Care Specialist at Tarkett, you will play a vital role in ensuring the health and maintenance of our sports fields and grounds. This is a unique opportunity to work with a leading company in the industry, utilizing your skills and knowledge to deliver exceptional results.Key ResponsibilitiesPerform routine maintenance tasks on sports...
-
Environmental Sediment Management Specialist
2 weeks ago
Union Valley, Texas, United States EA Engineering, Science, and Technology Full timeJob Summary:We are seeking an experienced Environmental Sediment Management Specialist to join our team. As a key member of our sediment management group, you will be responsible for leading initiatives related to navigation sediment management, contaminated sediment remediation, and sediment challenges in port development and infrastructure. Key...
-
Technical Operations Specialist
2 weeks ago
Union Valley, Texas, United States Sinclair Broadcast Group Full timeKey Responsibilities:To support our growing team, we are seeking a Technical Operations Specialist to join the ONE Media Lab team.This employee will be working on site in our Hunt Valley office, in the One Media Lab.Responsibilities:Coordinate business development activitiesSchedule and arrange technology demonstrations with the Business Development...
-
Digital Marketing Strategist
1 month ago
Union Valley, Texas, United States Digi Solutions Full timeJob Title: SEO and SEM SpecialistWe are seeking a highly skilled SEO and SEM Specialist to join our team at Digi Solutions. As a key member of our digital marketing team, you will be responsible for developing and executing comprehensive SEO strategies to improve organic search rankings, drive traffic, and enhance user experience.Key Responsibilities:Develop...
-
Supply Chain Manager
4 days ago
Union Valley, Texas, United States Textron Full timeAbout This RoleThe Manager Supply Chain will lead a team of subcontract specialists to enable the negotiation and execution of complex subcontracts with major suppliers and ensure oversight of the supply base.This position further serves as the Air/Sea domain supply chain lead with direct support responsibility to the domain program leadership.Customer...
-
Logistics Specialist
1 week ago
Union Valley, Texas, United States California Pizza Kitchen Full timeJob SummaryAs a Delivery Driver at California Pizza Kitchen, you will be responsible for ensuring outstanding customer service and quality of product to every customer. Your key responsibilities will include ensuring order accuracy before leaving the restaurant, taking orders over the phone, and generally supporting daily restaurant operations.Key...
-
Nurse Care Specialist
2 weeks ago
Union Valley, Texas, United States Greater Baltimore Medical Center (GBMC) Full timeJob Title: Home Care NurseWe are seeking a compassionate and skilled Home Care Nurse to join our team at the Greater Baltimore Medical Center (GBMC). As a Home Care Nurse, you will play a vital role in providing high-quality care to our patients and their families in the comfort of their own homes.Responsibilities:Assess patient care needs and develop...
-
Refrigeration Systems Specialist
2 weeks ago
Union Valley, Texas, United States Aerotek Full timeAerotek Job OpportunityAs a Refrigeration Technician at Aerotek, you will be responsible for ensuring the smooth operation of the plant utilities equipment. This includes monitoring and maintaining the ammonia refrigeration system, analyzing system data, and participating in the Emergency Response Team.Key Responsibilities:Monitor and maintain the plant...
-
Technology and Security Specialist
1 week ago
Union Valley, Texas, United States AECOM Full timeJob DescriptionAECOM is seeking a skilled RF Field Technician to join our team in Hunt Valley, MD. The successful candidate will be responsible for data collection, testing, and troubleshooting of RF systems, including cable testing, PIM testing, and analyzing collected data to provide recommendations.The ideal candidate will have a strong background in RF...
-
Nurse Care Specialist
1 week ago
Union Valley, Texas, United States Greater Baltimore Medical Center (GBMC) Full timeThe Hospice Home Care Nurse is a vital member of our team, responsible for providing high-quality nursing care to terminally ill patients and their families. As a skilled professional, you will identify patient/family/facility care needs and provide supportive care to ensure the best possible outcomes.We are seeking a dedicated and compassionate individual...
-
Manufacturing Equipment Specialist
2 weeks ago
Union Valley, Texas, United States A-Line Staffing Solutions Full timeJob SummaryA-Line Staffing Solutions is seeking a skilled Manufacturing Equipment Technician to join our team in Hunt Valley, MD. This role reports to the Engineering Manager or Maintenance Manager and is responsible for the routine setup, operation, and maintenance of highly complex and automated manufacturing equipment.Key ResponsibilitiesPerform routine...
-
Equipment Maintenance Specialist
2 weeks ago
Union Valley, Texas, United States Cynet Systems Full timeJob SummaryWe are seeking a skilled Equipment Maintenance Technician to join our team at Cynet Systems. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing equipment.Key Responsibilities:Perform routine maintenance, repairs, and troubleshooting of complex manufacturing equipment.Control and...