Service Manager
3 weeks ago
Oshkosh Corporation is a leading designer and manufacturer of refuse truck bodies, committed to serving everyday heroes and keeping communities safe and clean.
Job SummaryWe are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for leading a team of technicians, managing warranty support functions, and providing exceptional customer service.
Key Responsibilities- Manage and supervise the work of technicians
- Train and mentor subordinates in vehicle warranty, day-to-day business operations, and system measures
- Diagnose, repair, and service refuse vehicle concerns
- Coordinate with dealers, customers, and service providers to get service and parts expedited
- Anticipate customer needs and develop recommended parts stocking requirements
- Manage refuse domestic and international field efforts
- Present a professional image to Oshkosh, government, and US commercial agencies
- Bachelor's degree in business, automotive technical, mechanical engineering, or related field
- Minimum of 7 years relevant experience in a leadership role
- Active passport or ability to obtain a passport
- 15 years previous experience working with maintenance and management on refuse vehicles
- Excellent oral and written communication skills with attention to detail
Moving the future forward is our priority, and this includes your future. We encourage professional development and champion our employees' success through various skills and training opportunities.
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