Medical Office Coordinator

2 days ago


Gurley, Alabama, United States Fast Pace Health Full time
Medical Receptionist Job Description

Fast Pace Health is seeking a highly skilled and experienced Medical Receptionist to join our growing team. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:
  • Maintain compliance with Federal and State regulations, guidelines, and requirements, including working knowledge of health information management issues such as HIPAA.
  • Greet, register, instruct, discharge, and provide general assistance to patients.
  • Obtain and record demographic, insurance, and financial information.
  • Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
  • Collect co-pays, co-insurance, deductibles, and past due balances.
  • Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
  • Answer telephone, take messages, and return voicemails.
  • Provide clerical support as required.
  • Demonstrate the ability to adhere to the Core Values of the Company, including teamwork, communication, empowerment, quality of care, and friendliness.
  • Maintain friendly, cordial relations with all clients and employees, and maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers, and managers.
Additional Requirements for Centers of Excellence:
  • Complete all required preceptor training to effectively onboard and train new hires in centers of excellence.
  • Engage with Learning and Development to manage onboarding and training of new employees.
  • Meet new employees on their first day in clinic and facilitate welcome and introductions, facility tours, and clinic process overview.
  • Partner with Learning and Development and new hires to establish a training plan and review training schedule.
  • Submit weekly evaluations on trainee progress to Learning and Development.
  • Complete final evaluation and Proof of Proficiency form and submit to Learning and Development on final training day.
Requirements and Preferences:
  • Medical office experience and familiarity with basic medical terminology preferred.
  • Ability to work independently and with the public in a high-pressure environment.
  • Detail-oriented with excellent interpersonal communication skills.
  • Outgoing and compassionate attitude.
Compliance:

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information, or any other legally protected characteristics or conduct.



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