Operations Lead
2 weeks ago
Company Overview
">At Aspen Dental, we prioritize patient satisfaction and provide a supportive work environment for our team members. Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.
Salary Range: $18 - $22 per hour
Job Description
As an Operations Lead, you will report to the Manager and perform daily front office tasks and duties to create lasting impressions and build trust with patients. You will participate in an eight-week training program to succeed in your role.
- Provide exceptional patient service with compassion and care, adhering to company policies and procedures.
- Work collaboratively with the dental team to deliver outstanding patient care.
- Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection.
- Supervise and reinforce daily tasks and priorities of the non-clinical team under the direction of the Manager.
- Review data daily to evaluate its impact on the practice.
- Oversee scheduling and confirm patient appointments.
- Verify insurance payment, collection, balance nightly deposits, and credit card processing.
- Additional tasks assigned by the Manager.
Required Skills and Qualifications
To be successful in this role, you should possess:
- A high school diploma or equivalent; a college degree is preferred.
- Strong communication and interpersonal skills to build rapport with patients of all ages and backgrounds.
- Demonstrated analytical thinking and a premium on leveraging data.
- Organized and detail-oriented.
Benefits
We offer a generous benefits package, including:
- A paid time off policy.
- A health, dental, vision plan.
- A 401(k) savings plan with match.
- Career development and growth opportunities.
- A fun and supportive culture that encourages collaboration and innovation.
- Free Continuous Learning through TAG U.
Others
We are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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