Repo Lot Attendant Asheville NC

5 days ago


Asheville, North Carolina, United States Associates Asset Recovery Full time
Job Title: Repo Lot Attendant Asheville NC

At Associates Asset Recovery, we are seeking a highly organized and detail-oriented Repo Lot Attendant to join our team in Asheville, NC.

Job Summary:

The successful candidate will be responsible for ensuring the efficient operation of our lot, including verifying vehicle inventory, managing appointments and deliveries, and handling customer personal property pick-ups and vehicle redemptions.

Key Responsibilities:
  • Verify vehicle inventory and ensure accurate tracking of appointments, delivery times, and transport information
  • Handle customer personal property pick-ups and vehicle redemptions in a professional and courteous manner
  • Record daily deliveries and releases to reconcile inventory and maintain accurate records
  • Assist and support Repossession Agents as needed to ensure seamless operations
  • Oversee the storage and management of personal property from all vehicles, creating detailed inventories and ensuring proper storage
  • Monitor the property area and remove outdated property to maintain a clean and organized environment
Requirements:
  • 1-2 years' relevant customer service experience in recovery or collections preferred
  • High School diploma or equivalent required
  • Good computer and keyboarding skills with the ability to operate a tablet with apps
  • Working knowledge of the repossession process, account handling, and vendor communication preferred
  • Detail-oriented and able to multitask with excellent organizational skills
  • Exceptional interpersonal skills, professional, courteous, and outstanding oral and written communication skills
  • Ability to work with a diverse customer and workforce population
  • Assertive individual with effective investigative and follow-up skills
  • Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast-paced environment
Physical Requirements:
  • Use a tablet, laptop, and cell phone


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