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Airport Guest Service Representative

2 months ago


Oakland, California, United States Hawaiian Airlines Full time
Job Summary

Hawaiian Airlines is seeking a skilled Airport Guest Service Agent to provide exceptional customer service to our guests at the Oakland airport.

Key Responsibilities
  • Provide authentic Hawaiian hospitality experience to guests at the ticket counter and gate
  • Work effectively in a fast-paced environment with a high level of customer service
  • Assist guests with their travel needs and resolve any issues in a professional and courteous manner
  • Participate in the interview process, including a 60-minute group video interview and a 30-minute final interview
Requirements
  • Legally authorized to work in the United States
  • Minimum age 18 years old
  • Possess at least a high school diploma or equivalent education
  • Valid driver's license issued in the United States
  • Ability to lift up to 70 lbs. when checking in guests' bags
  • Ability to work any shift awarded
  • Ability to complete pre-employment drug test and random drug testing
  • Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements
Preferred Qualifications
  • Airline experience
  • Customer service experience in the hospitality industry
Benefits
  • Part-time position with a minimum of 19 hours per week
  • Competitive hourly rate with medical benefits or without benefits
  • Flight benefits offered