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Airport Guest Service Representative
2 months ago
Hawaiian Airlines is seeking a skilled Airport Guest Service Agent to provide exceptional customer service to our guests at the Oakland airport.
Key Responsibilities- Provide authentic Hawaiian hospitality experience to guests at the ticket counter and gate
- Work effectively in a fast-paced environment with a high level of customer service
- Assist guests with their travel needs and resolve any issues in a professional and courteous manner
- Participate in the interview process, including a 60-minute group video interview and a 30-minute final interview
- Legally authorized to work in the United States
- Minimum age 18 years old
- Possess at least a high school diploma or equivalent education
- Valid driver's license issued in the United States
- Ability to lift up to 70 lbs. when checking in guests' bags
- Ability to work any shift awarded
- Ability to complete pre-employment drug test and random drug testing
- Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements
- Airline experience
- Customer service experience in the hospitality industry
- Part-time position with a minimum of 19 hours per week
- Competitive hourly rate with medical benefits or without benefits
- Flight benefits offered