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Donor Liaison, Major Gifts Specialist

2 months ago

Provo, Utah, United States The Church of Jesus Christ of Latter-day Saints Full time
Job Title: Donor Liaison, Major Gifts Specialist

The Philanthropies Department (PHI) is seeking a highly skilled and experienced Donor Liaison, Major Gifts Specialist to play a critical role in facilitating inspired giving experiences for our donors and prospects.

About Us

The Church of Jesus Christ of Latter-day Saints is a global organization that seeks to share the gospel of Jesus Christ with the world. Our employees are dedicated to using their unique talents and abilities to further the Lord's work. We are an equal opportunity employer and do not discriminate in our employment decisions on any basis that would violate U.S. or local law.

Job Summary

This is an intermediate-level role that requires a high level of customer service, problem-solving skills, and the ability to work independently. The successful candidate will have a proven track record of providing exceptional customer service, building relationships, and facilitating inspired giving experiences.

Key Responsibilities
  • Teaching and Education:
    • Teach the process of philanthropy in the Church to donors and prospects, as defined by a geographic area, and with emphasis for those donors who are capable of giving at the identified major gift level (e.g. $25k+).
    • Master case statement details for approved priorities and projects.
  • Donor Engagement:
    • Develop and maintain a portfolio of major gift donors according to geographic assignment.
    • Help donors engage in meaningful philanthropic activities and develop relationships of trust based upon professionalism and content knowledge of philanthropy.
  • Coordination and Collaboration:
    • Correlate with colleagues and institutional partners to ensure a prospect's data and historical interaction file is accurate and complete.
    • Ensure contact reports and strategic initiatives with donors and professionals are timely.
  • Donor Stewardship:
    • Build a portfolio of relationships for a geographic area and cultivate, invite, and steward donors.
    • Recognize an interest and willingness by donors to act upon an invitation to consider making a gift (right time, amount, project).
  • Reporting and Accountability:
    • Return and report on the impact of gifts made (typically within a calendar year for gifts made in 12-month period).
    • Accountability for individual performance dashboard review and reporting to donor liaison manager, including wise stewardship of budget and travel resources.
Qualifications
  • A Bachelor's degree and at least 6 years of compatible professional experience, or any combination of equivalent education and/or relevant experience.
  • A demonstrated ability to provide an exceptional level of customer service and ability to keep confidences.
  • Excellent problem-solving skills, innovative thinking, and proven capacity to be self-motivated while positively inviting others to strive for their best performance.
  • Professional in demeanor, appearance, and language, with English verbal/written communication skills, including the ability to provide appropriate direction and receive and act upon feedback in a timely manner.
  • The ability to operate a personal computer in a network environment, proficiency with basic computer hardware/software, including the ability to use and learn job-specific applications.
  • Outstanding time management and organizational skills, including a proven ability to follow-through with fine details.
  • Nimble with change, versatile, and an optimism with a willingness to collaborate within and across teams.
  • Professional, persistent, patient, and respectful demeanor and ability to maintain positivity despite differences of opinion or perspective.
  • Must uphold and adhere to all policies and procedures of the Church and its affiliated charities, be ethical, and demonstrate professional demeanor at all times and in all situations.
About the Company

The Church of Jesus Christ of Latter-day Saints is a global organization that seeks to share the gospel of Jesus Christ with the world. Our employees are dedicated to using their unique talents and abilities to further the Lord's work.