Wellness Ambassador

4 weeks ago


St Petersburg FL USA, United States Restore Hyper Wellness + Cryotherapy, Naples Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative at Restore Hyper Wellness + Cryotherapy, Naples. As the face of our location, you will play a vital role in delivering an exceptional customer experience and promoting our innovative wellness services.

Key Responsibilities:

  • Greet clients and assist them with our wellness services
  • Help clients over the phone, return important voicemails, and facilitate the booking, scheduling, rescheduling, and cancellation process
  • Onboard new clients, including completing medical waivers and creating profiles in our point-of-sale system
  • Conduct tours and sell service packages and memberships
  • Educate clients on our services, including medical benefits, precautions, and at-home care
  • Perform opening and closing procedures
  • Maintain a safe, clean, and secure environment for all guests and employees
  • Serve as an expert on our products and services
  • Represent the brand by embodying our core values and acting in alignment with our mission and vision

Requirements:

  • Love the sales process and have a proven track record of B2B sales
  • At least one to three years of management experience
  • Passionate about fitness, athletic achievement, and general health and wellness
  • Excellent verbal and written communication skills
  • A numbers person who can deliver action plans based on key metrics
  • Embracing a supportive leadership role and a strong team player
  • Driven to meet monthly, quarterly, and annual financial goals for yourself and your team
  • Get joy and fulfillment from helping people feel better and live healthier lifestyles
  • Place importance on ethics and integrity and exhibit this every day
  • Hold or be working toward a degree in kinesiology, exercise science, personal training, or a related field

What We Offer:

  • A competitive hourly rate
  • Monthly Membership Bonuses
  • Complimentary and discounted access to our innovative wellness services
  • Medical Benefits package (Full-time)
  • 401(k) with employer match
  • Internal growth opportunities (for upper management, we hire from within)
  • 1 Included Base IV drip monthly
  • The knowledge that you're making a positive impact on people's lives every day

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