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Assistant General Manager

2 months ago

Mt Vernon, Illinois, United States New Beginnings Natural Hair Studio Full time
Job Title: Assistant General Manager

We are seeking a highly skilled and experienced Assistant General Manager to join our team at New Beginnings Natural Hair Studio. As a key member of our management team, you will play a vital role in overseeing daily operations, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Assist the General Manager in managing day-to-day salon operations, including scheduling, staffing, and inventory management.
  • Maintain a high level of customer satisfaction by addressing client concerns and feedback promptly and professionally.
  • Support the General Manager in recruiting, training, and developing salon staff, fostering a positive and collaborative work environment.
  • Assist in managing the salon's budget and financial performance, monitoring sales, and implementing strategies to achieve targets.
  • Develop and implement marketing strategies to attract new clients and retain existing ones, including coordinating promotional events and managing the salon's social media presence.
Requirements:
  • Proven experience in a managerial or supervisory role, preferably in a salon or retail environment.
  • Strong knowledge and passion for natural hair care and styling.
  • Excellent leadership and team management skills, with the ability to multitask and work in a fast-paced environment.
  • Proficient in salon management software and Microsoft Office Suite.
  • Experience in project management, including planning, executing, and closing projects.
What We Offer:
  • Competitive salary and performance-based incentives.
  • Employee discounts on salon services and products.
  • Opportunities for professional growth and development.
  • A positive and inclusive work environment.