Housekeeping Attendant

4 weeks ago


Douglas, Wyoming, United States Avantic Lodging Enterprises Full time
Job Summary

A Housekeeper/Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Key Responsibilities:

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Avantic Lodging Enterprises standards as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways, public areas and closets clean, neat and vacuumed.
  • Prepare housekeeping cleaning cart for next day's use.
  • Clean room with the door closed always unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons/boards, hairdryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for "Lost and Found" according to the standards.
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.

Working Conditions:

The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Physical Requirements:

This job requires the ability to:

  • Climb: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
  • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
  • Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.
  • Kneeling: Bending legs at knee to come to rest on one or both knees.
  • Crouching: Bending the body downward and forward by bending leg(s) and spine.
  • Crawling: Moving about on hands and knees or hands and feet.
  • Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).
  • Standing: Remaining upright on the feet, particularly for sustained periods of time.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
  • Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
  • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.
  • Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.

Lifting:

Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.

Amount: 20-50LBS



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