Global Warranty/RMA Planning Senior Manager
1 day ago
ZT Systems is seeking a highly skilled Global Warranty/RMA Planning Senior Manager to lead a team responsible for demand planning, inventory placement, and order fulfillment to ensure ZT equipment is highly available for customers.
Key Responsibilities- Develop and manage a high-performing team that thrives in the ambiguity of supply planning and execution.
- Plan warranty and spare parts inventory to meet performance metrics and capital allocation targets.
- Monitor actual inventory usage versus plan to adjust future plans and report any risks to the business.
- Transform and manage warranty planning & operations to meet customer requirements and scale with ZT's growth.
- Perform data analysis and presentation through Excel, SQL, PowerBI, Tableau, or similar tools to drive business & technical decisions.
- Develop an automation roadmap and define business requirements for cross-functional programs that improve consistency and visibility of execution to plans.
- Drive continuous improvement and automation efforts of program delivery capabilities in parallel to day-to-day business operations.
- Build strong working relationships across multiple disciplines and global teams (Quality Engineering, Procurement, Logistics, Field Services, etc.), driving process improvements and lowering financial risk.
- Bachelor's degree in business, supply chain, or engineering, or equivalent experience.
- 7+ years' experience in complex, large-scale manufacturing supply chain and/or service repair operations environment, preferably in the Cloud server/network hardware supply chains or equivalent high-technology industry.
- 5+ years of experience demonstrated expertise in Excel, PowerBI, SQL, Tableau, or comparable.
- 5+ years of direct people management experience.
- 2+ years of experience in Program Management.
- Experience with ERP/MRP implementation (i.e. SAP, Dynamics 365 or comparable).
- Demonstrated ability to work independently with limited supervision.
- Outstanding analytical ability and written and oral communication skills.
- Demonstrable record of effective collaboration with colleagues and across business groups to meet demanding deadlines in a fast-paced environment and prioritize workflow.
- Sound and practical business judgment, ability to think strategically, and desire to establish a 'trusted advisor' relationship with senior management personnel.
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Global Warranty/RMA Planning Senior Manager
4 weeks ago
Secaucus, New Jersey, United States ZT Systems Full timeJob Title: Global Warranty/RMA Planning Senior ManagerZT Systems is seeking a highly skilled Global Warranty/RMA Planning Senior Manager to lead our team in demand planning, inventory placement, and order fulfillment. The ideal candidate will have a strong background in supply chain management and experience in leading high-performing teams.Key...
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Global Warranty/RMA Planning Manager
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Secaucus, New Jersey, United States ZT Systems Full timeJob Title: Global Warranty/RMA Planning ManagerZT Systems is seeking a highly skilled Global Warranty/RMA Planning Manager to lead our team in demand planning, inventory placement, and order fulfillment. The ideal candidate will have a strong background in supply chain management and experience in leading high-performing teams.Key Responsibilities:Develop...
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Global Warranty/RMA Planning Manager
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Secaucus, New Jersey, United States ZT Systems Full timeJob Title: Global Warranty/RMA Planning ManagerZT Systems is seeking a highly skilled Global Warranty/RMA Planning Manager to lead our team in demand planning, inventory placement, and order fulfillment to ensure ZT equipment is highly available for customers.The ideal candidate will be a team player who takes pride in personal excellence and displays a high...
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