Tire Service Supervisor

23 hours ago

Haverhill, Massachusetts, United States BJ's Wholesale Club Full time
Job Summary

We are seeking a highly skilled and experienced Tire Service Supervisor to join our team at BJ's Wholesale Club. As a Tire Service Supervisor, you will be responsible for managing the tire bay operations, supervising tire bay team members, and ensuring the proper installation and repair of tires.

Key Responsibilities
  • Supervise and manage tire bay team members to ensure they are working in a safe and efficient manner.
  • Ensure proper scheduling and staffing within the tire bay area.
  • Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
  • Installs, sells, and repairs tires, and ensures that all tire bay equipment is properly maintained.
  • Responsible for maintaining a clean and professional tire bay and waiting area, and merchandising tire displays and automotive products.
  • Ensures that knowledgeable service is provided to members at the tire desk, and coordinates with Home Office regarding member tire needs as needed.
  • Responsible for monitoring tire bay sales transactions and handling cash transactions when applicable.
  • Complies with safety and cleanliness standards, and manages tire bay audits and checklists.
  • Responsible for overseeing tire bay records retention policies and procedures, and ensuring that all TIA Certifications and Titan Certifications are completed timely and on file for all tire bay team members.
Requirements
  • At least 18 years of age.
  • High School diploma and/or college degree preferred.
  • Valid driver's license and ability to drive automatic and manual transmission vehicles required.
  • Strong interpersonal skills, organizational skills, and attention to detail required.
  • Basic computer skills required.
  • Knowledge of tires, batteries, propane tanks, and tire bay equipment required.
  • Prior tire installation and sales experience preferred; Level 400 certified technician preferred.
  • Ability to lift over 30 pounds with assistance.
  • Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
Work Environment

The work environment is fast-paced and dynamic, with frequent exposure to both indoor and outdoor temperatures and weather conditions. The majority of the time is spent standing and moving about continuously on hard surfaces, with frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Frequently requires lifting objects up to 30 pounds, and may require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.

Usually performs job surrounded by moving cars, machinery, and/or loud equipment that may require shouting in order to be heard. There may be occasional exposure to company-approved chemicals and cleaning agents, and strong smells.

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