Customer Service and Sales Specialist

7 days ago


Bradford Woods, Pennsylvania, United States BJ's Wholesale Club Full time
Company Overview

BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. With over 34,000 team members, we strive to provide an inclusive and collaborative environment where everyone can grow and thrive.

About the Job

This part-time Retail Sales Associate role is perfect for individuals who enjoy working in a fast-paced environment, providing excellent customer service, and achieving sales targets. You'll have the opportunity to work closely with members, addressing their concerns, and escalating issues as needed.

Key Responsibilities
  • Demonstrate a clear understanding of BJ's Membership options, including Co-Brand credit cards.
  • Deliver superior customer service to members by serving as a first-line point-of-contact for membership inquiries, merchandise returns, exchanges, and product lookups.
  • Resolve member concerns in a courteous and timely manner, escalating issues to supervisors when necessary.
Benefits
  • Competitive hourly rate starting from $15.50.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.


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