Civic Innovation Specialist
1 day ago
The Bloomberg Center for Public Innovation at Johns Hopkins University is seeking an i-Team Civic Designer to support a new Charlotte Innovation Team. This role will play a central part in deploying design-based innovation approaches to support the team's work on the Bloomberg American Sustainable Cities initiative.
Key Responsibilities- Guide the i-team through a rigorous innovation process, including research, synthesis, and framework development, idea generation, prototyping, and testing.
- Design, plan, and deliver qualitative 'design' research.
- Make research findings relevant and impactful through various formats, such as slide decks, stories, videos, experiences, exhibits, and design artifacts.
- Employ user research best practices to create a seamless experience for city leaders and collaborators.
- Develop templates, tools, and methods for government to improve service and program delivery.
- Create visual frameworks to clarify complex challenges in human behaviors, relationships, workflow, and processes.
- Engage with local community organizations dedicated to promoting climate equity strategies that promote racial equity and economic inclusion.
- Plan and execute co-creation workshops with stakeholders to propose viable solutions for given problems.
- Stay up-to-date with trends in civic design and public innovation, developing materials on best practices and cutting-edge research.
- Prepare reports, summaries, presentations, visuals, recommendations, and other work products for city leaders, community members, BCPI staff, and partners.
- Bachelor's degree in a related field.
- Five years of design experience, including instructional, strategic, business, and product design, or related experience.
- Additional education may substitute for required experience, and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
- Graduate degree in instructional design, instructional technology, education, applied anthropology, demography, ethnography, user experience design, or research.
- Experience conducting user research and translating results into actionable insights.
- A clear understanding of the types of challenges municipal governments typically face.
- Experience working with community, government, non-profit, or private sector leaders.
- A customer service orientation and interest in building solid relationships with colleagues and partners.
- Demonstrated experience working with people from diverse backgrounds and a commitment to engaging with a wide range of residents, subject-matter experts, and partners.
- Demonstrated experience applying equity-centered design frameworks to past projects.
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