Bakery Team Lead
1 week ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at Nothing Bundt Cakes. As a key member of our bakery operations, you will be responsible for leading our team to deliver exceptional customer experiences, drive sales growth, and maintain the highest standards of quality and service.
Key Responsibilities- Guest Experience: Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
- Team Leadership: Partner with the Bakery Manager to lead all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
- Operational Excellence: Ensure Nothing Bundt Cakes product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and company policies and procedures.
- Special Orders: Assist the Bakery Manager in executing special-order fulfillment via web and email for individual guests and corporate accounts, as well as large, complex orders and deliveries.
- Marketing and Events: Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
- Knowledge and Skills: Demonstrate an unwavering guest focus, strong interpersonal skills, and the ability to engage, empower, and motivate a team, communicate effectively in both oral and written form, and possess strong problem-solving skills.
- Education: High school diploma or GED; post-secondary education is a plus.
- Experience: 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
- Skills: Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
We offer a warm and welcoming work environment with team members who embody our brand values and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family and grow with us.
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