Aviation Technical Expert
2 months ago
We are seeking a highly skilled and experienced Customer Support Master Specialist to join our team at Gulfstream. As a key member of our operations team, you will be responsible for providing technical expertise and support to our customers and internal stakeholders.
Key Responsibilities- Technical Expertise: Provide technical guidance and support to customers and internal stakeholders on aircraft repair and maintenance procedures.
- Troubleshooting: Troubleshoot complex technical issues related to aircraft repair and maintenance, and develop solutions to improve efficiency and product quality.
- Training and Development: Develop and administer training programs for employees to enhance their skills and knowledge in aircraft repair and maintenance.
- Quality Control: Ensure that all work meets the highest standards of quality and safety, and implement processes to improve quality and efficiency.
- Leadership: Provide leadership and guidance to team members, and assist in the development of team members to enhance their skills and knowledge.
- Education: High School Diploma or equivalent required.
- Experience: 10 years of experience in production, manufacturing, or service center environment.
- FAA A&P License: Must have or be able to obtain a repairman certificate within 30 days of start date.
- Technical Skills: Proficient knowledge of manufacturing and repair station procedures, plant safety, tooling, and quality requirements.
This position requires working in a fast-paced environment with frequent deadlines and high levels of stress. The successful candidate must be able to work independently and as part of a team, and must be able to communicate effectively with customers and internal stakeholders.
Gulfstream is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, including medical, dental, and vision coverage, and a retirement savings plan with a generous 6% 401k match.
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