Insurance Services Coordinator
3 days ago
State Farm Insurance
**Job Summary**
We are seeking a highly skilled and motivated individual to join our team as an Office Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.
**Key Responsibilities**
* Assist customers with their insurance needs and provide personalized support
* Process insurance policy changes and updates in a timely and accurate manner
* Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues
* Maintain accurate and organized customer files, ensuring compliance with company policies and procedures
* Collaborate with team members to achieve office goals and promote a positive and collaborative work environment
* Stay up-to-date on insurance industry trends and regulations, attending training sessions and meetings as required
**Requirements**
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong organizational and time management skills
* Proficiency in using computer software and systems, including Microsoft Office and insurance industry-specific applications
* Ability to maintain confidentiality and handle sensitive information with discretion
**What We Offer**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**How to Apply**
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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