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Clinical Care Operations Coordinator

2 months ago

Saint Johnsbury, Vermont, United States BayMark Health Services Full time
Compassionate Clinical Care Coordinator

If you are interested in understanding the qualifications for this position, please read the details below.

The Blueprint Clinical Coordinator is accountable to the Treatment Center Director and oversees the administrative and clinical services.

Travel Requirements:
Frequent travel between clinic locations is necessary.

Key Responsibilities:
- Ensure the delivery of high-quality care.
- Monitor the treatment progress of all patients.
- Guarantee that staff maintain accurate and up-to-date clinical records.
- Conduct internal program evaluations and patient record assessments, along with educational counseling regarding substance use disorders.
- Identify training needs for clinical and support staff in collaboration with the Program Director and communicate these needs effectively.
- Ensure compliance with Federal and State regulations governing patient treatment.
- Attend relevant conferences, meetings, and training sessions as required.
- Maintain a foundational understanding of substance use disorders and stay informed on current drug abuse and treatment methodologies.
- Provide intake and readmission services.
- Conduct follow-up communications with all discharged patients for a minimum of 30 days.
- Offer crisis intervention and supportive services to patients as necessary.
- Prepare interagency reports and documentation as required.
- Perform monthly individual and peer file reviews for quality assurance.
- Assist in maintaining a chart monitoring system.
- Engage in community and public relations activities, including marketing efforts.
- Collect patient program fees as needed while in the clinic.
- Demonstrate proficiency in computer usage.
- Utilize computer programs effectively to ensure financial accountability and accuracy for the clinic.
- Develop professional, supportive, and effective relationships with patients.
- Function as a team leader, delegating necessary tasks to ensure clinic stability.
- Project a positive and professional image of the clinic to the community.
- Participate in and/or assist with monthly Clinic In-service Trainings.
- Conduct follow-up calls to new patients within 48 hours.
- Perform other duties as assigned by the Medical Director and Clinical Director.

Qualifications:
- LADC with a Master's degree in behavioral health, and/or LCMHC is required.
- Relevant work experience in the behavioral health sector, with a minimum of five (5) years in substance abuse and at least one (1) year in managing a substance abuse treatment agency.
- Successful completion of a drug screening and criminal background check.

What You Can Expect From Us:
- BayMark Health Services, a forward-thinking substance abuse treatment organization, is dedicated to providing the highest quality of patient care in a comfortable outpatient clinic environment.
- Our primary objective is to address the physical, emotional, and mental aspects of opioid use disorder, assisting each patient in achieving long-term recovery and an enhanced quality of life.

Equal Employment Opportunity:
- BayMark is committed to Equal Employment Opportunity (EEO) and adheres to all Federal, State, and local laws that prohibit employment discrimination based on race, color, age, national origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic predisposition, disability, veteran status, or any other classification protected by State/Federal laws.