Receptionist

1 month ago


Arlington, Virginia, United States The Health Management Academy Full time
About The Health Management Academy

The Health Management Academy is a dynamic organization that brings together health system leaders and innovators to address the industry's biggest challenges and opportunities. Our team is dedicated to providing exceptional customer service and ensuring smooth day-to-day operations.

Job Summary

We are seeking a highly organized and personable Receptionist to join our team. The successful candidate will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities
  • Serve as the first point of contact for THMA for guests, seated in our main reception area.
  • Greet guests warmly and ensure they are directed to the appropriate meeting space.
  • Collect and distribute mail and packages.
  • Ensure the office is tidy, including the kitchen, conference spaces, and reception area.
  • Order office supplies and snacks.
  • Assist with tasks related to general office upkeep, working building maintenance, and communications to team members from our property management company.
  • Support talent acquisition as a member of the People & Culture team, including greeting candidates, directing candidates to in-person interviews, and helping to prepare interview materials.
  • Support the planning and execution of virtual and in-person employee engagement events.
  • Arrange, set-up, and breakdown large conference spaces for team events such as in-days or member events.
  • Order food for team and firm-wide gatherings and events.
Requirements
  • Previous experience working in a receptionist, facilities, and/or office operations role preferred.
  • Willingness to jump into a variety of tasks and projects.
  • Proactive, organized, and possesses a strong attention to detail.
  • Positive and friendly demeanor when interacting with internal and external stakeholders.
Working Conditions

This role is required to work in an in-office setting 5 days per week. The physical demands of this job include talking and hearing, specific vision abilities, and the ability to move about the office throughout the day.

Benefits

The Health Management Academy offers a comprehensive slate of benefits, including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully, including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.


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