Furniture Restoration Specialist

3 weeks ago


Toledo, Ohio, United States Wayfair Full time
About the Role

We are seeking a skilled Furniture Repair Technician III to join our team at Wayfair. As a key member of our distribution team, you will play a critical role in maintaining our high delivery standards and ensuring customer satisfaction.

Key Responsibilities
  • Evaluate damages and defects of items to determine if they can be repaired, and make any necessary adjustments to ensure items are in perfect condition for delivery.
  • Prioritize and execute daily, weekly, and monthly tasks to ensure effective and timely completion of repairs.
  • Accurately report outcomes of work in progress, completed, and past due work.
  • Monitor inventory and order replacement parts and complete installs as needed.
  • Administer appropriate repair methods for various product types, including wood and upholstery repairs.
Requirements
  • At least 5+ years of prior experience in furniture repair/construction.
  • Advanced understanding of repairing wood items, including color and stain matching, damage/defect repair.
  • Ability to use power and hand tools as needed.
  • Advanced understanding of repairing upholstery and multiple fabric types a plus.
  • High attention to detail and prioritization of quality to deliver a perfect item to the customer.
  • Must be comfortable lifting up to 75 lbs. unassisted and moving product 150+ lbs. unassisted or via team lift.
  • Must be able to work on warehouse floor 8 hours a day or more.
  • Strong, consistent work ethic and ability to manage time effectively.
  • Comfort with scanning technology.
  • Able to read and comprehend English to ensure safety and the safety of those working around you.
  • Must be at least 18 years of age.
  • Certification in Furniture Repair/Restoration, preferred.
About Wayfair

The safety of employees remains our #1 priority and is at the heart of every decision made. We have taken a variety of steps to ensure that Wayfair is one of the safest places to work, including providing guidelines for proper social distancing, suitable PPE, increased sanitizing stations, and team stretches at the start of each shift.

We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer, committed to diversity, equity, and inclusion in all aspects of our business.



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