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Meat Department Associate

2 months ago

Fort Atkinson, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary

Maintains stock levels within the Meat Department's sales floor by replenishing products as needed. Executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor.

Essential Duties and Responsibilities
  • Assist guests with finding items they are looking for on or off the sales floor
  • Receives, prepares, and fulfills guest orders and other special requests
  • Provides excellent guest services by professionally answering department telephone or in on the sales floor
  • Supports teammates and positively contributes to the culture of the Meat Department
  • Addresses guest concerns and resolves issues by practicing the boomerang principle
  • Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures, and replenishing all meat products on display
  • Maintains proper inventory levels in Meat Department (containers, wraps, tags, etc.)
  • Maintains food safety logs and leads by example through following proper procedure
  • Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
  • Other duties as assigned
Qualifications
  • Ability to deal tactfully and effectively with customers and all personnel
  • Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
  • Complete understanding of all safety requirements and company safety policies
  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
Physical Demands and Work Environment
  • Stand in one place for a long period of time, bend, stoop, and kneel regularly
  • Full range of upper body motion
  • Lifting up to 80 pounds on an occasional basis
  • Occasional exposure to extreme temperatures such as freezers, coolers, kitchens, and sales floor
  • Repetitive motion of hands and wrists
  • Ability to work in a fast-paced environment
Work Schedule

The Meat Clerk is an hourly part-time or full-time position. The shift to be worked will vary, including weekdays, weekends, and holidays.

Benefits Overview
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.