Service Management Representative

3 days ago


Huntsville, Alabama, United States Mr. Handyman International, LLC Full time
Job Overview

We are seeking a Service Management Representative to join our team at Mr. Handyman International, LLC. As a key member of our operations team, you will be responsible for leading the management and scheduling of Service Professionals while delivering exceptional customer experiences.

About the Role

This is a full-time opportunity with a salary of approximately $58,000 annually, depending on experience. Benefits include health insurance, paid time off, and opportunities for professional growth and development.

Key Responsibilities
  • Manage the scheduling and workload of multiple Service Professionals
  • Communicate with customers to resolve issues and provide support
  • Analyze data to identify areas for improvement and develop strategies to increase efficiency
Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in customer service or dispatch operations
  • Strong leadership and communication skills


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