Customer Service Manager
3 days ago
Job Title: Customer Service Manager
We are seeking a highly skilled Customer Service Manager to join our team at Joshua Peck & Associates. As a key member of our agency, you will be responsible for providing exceptional customer experiences for potential and existing clients. Your expertise in building trust and developing strong relationships will help drive our business forward.
The ideal candidate will have a proven track record in delivering personalized customer service, responding to inquiries, processing changes to existing accounts, and serving as a liaison between clients and business partners. You will also be responsible for scheduling appointments with existing or prospective clients for our agency employees.
To be successful in this role, you must have an active insurance license, demonstrated customer service experience, effective communication skills, and the ability to multi-task. In addition, you should be proficient in PC software applications, including Microsoft Office Suites and Internet Explorer.
We offer a competitive salary of approximately $65,000 per year, depending on location, as well as benefits such as 401(k) matching, dental insurance, health insurance, paid time off, parental leave, training & development, and vision insurance.
If you are a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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