Customer Service Liaison

2 weeks ago


Rockwood, Tennessee, United States Thermo Fisher Scientific Full time
Key Responsibilities

Develops and maintains strong customer relationships to drive business growth and customer satisfaction.

Key Accountabilities:

  • Handles all customer inquiries and issues in a timely and professional manner.
  • Communicates effectively with customers to understand their needs and provide solutions.
  • Collaborates with internal teams to resolve customer issues and improve overall customer experience.
  • Enters customer information into the Enterprise system to ensure accurate and up-to-date records.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively with internal teams.


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