Night Auditor

3 weeks ago


Cedar Park, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled and enthusiastic Guest Experience Expert to join our team at the Renaissance Austin Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations throughout the hotel.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and maintain accurate records to ensure efficient hotel operations.
  • Provide guests with information about local attractions and activities, enhancing their overall experience.
  • Collaborate with colleagues to ensure a safe and welcoming work environment.
  • Adhere to company policies and procedures, maintaining confidentiality and protecting company assets.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a willingness to learn and grow with our team is essential.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
About Marriott International

Marriott International is a global hospitality leader, committed to providing exceptional experiences for our guests and employees alike. We believe in fostering a culture of inclusivity, diversity, and respect, and we are proud to be an equal opportunity employer.


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