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Cloud Support Specialist

2 months ago

Chantilly, Virginia, United States Edgesource Corporation Full time

Company Overview:

Edgesource Corporation is a leading technology service provider specializing in serving various government agencies and commercial clients. Our company is dedicated to delivering exceptional IT solutions and services.

Job Summary:

We are seeking a skilled Cloud Support Specialist to join our team in Chantilly, VA. As a Cloud Support Specialist, you will be responsible for managing and maintaining cloud-based solutions for maximum performance, providing technical support to customers, and monitoring system performance and security.

Key Responsibilities:

  • Cloud System Administration: Manage and maintain cloud-based solutions for maximum performance, ensuring seamless operation and optimal results.
  • Technical Support: Provide technical support to customers, resolving complex issues and ensuring prompt and professional assistance.
  • System Monitoring: Monitor system performance and security to address potential issues proactively, ensuring the integrity and reliability of our cloud-based systems.
  • Documentation and Compliance: Update system documentation and ensure compliance with industry standards, maintaining accurate and up-to-date records.
  • Collaboration and Training: Collaborate with the IT team on implementing new technologies and conduct training sessions for customers on relevant IT topics.

Required Qualifications:

  • Active TS/SCI security clearance
  • 1+ years of cloud-based system administration experience
  • Strong technical skills in Windows, Linux, networking, and cloud computing
  • Experience with AWS, Azure, or OpenStack
  • Knowledge of virtualization and monitoring technologies
  • Understanding of IT security principles
  • Excellent problem-solving and communication skills
  • Availability for 24x7 on-call rotation

Desired Qualifications:

  • Bachelor's degree in Computer Science or related field
  • Technical certifications

Benefits at Edgesource:

We value our employees and offer benefits like Unlimited PTO, Medical/Dental/Vision plans, 401k with Match, and more. Our company is committed to providing a supportive and inclusive work environment.

Equal Opportunity Employer:

Edgesource Corporation is an equal opportunity employer providing reasonable accommodation for individuals with disabilities.